B&B Painting

We regret having hired B&B painting to paint the exterior of our home in Angelfire. The interaction was professional initially, but as the work continued (over the span of several long weeks!) we realized that we had a made a terrible mistake hiring Brandon for this job. This was THE most stressful experience I’ve ever had with any contractor. We paid beyond top dollar for this job ($23,000 for a ~3,400 sq ft home), so we were obviously expecting top notch results. Here are the details of our experience: No prep was done to the home before painting started: -No power washing -Brandon claims to have simply been following Angelfire water restrictions, but the power washing was listed on the invoice and no refund was offered when he realized that he couldn’t do it. -He also claims to have swept the home instead washing, but we have external cameras on the home and were able to verify that no sweeping was ever done.) -No caulking was done. -No taping or laying plastic, etc. -Only one (of several) house lights was removed to paint behind -Doors were painted while shut (so when opened there is the old color showing around the trim!) -Garage doors and trim seal were painted while shut and the only reason they didn’t stick terribly is because I drove in to town to check on the work and opened them myself about a day after they’d been painted (I had to pry them open to break the paint seal) The finished job is incredibly sloppy and we are frustrated every time we look at it closely. -There is already cracking at some of the seams due to it not being caulked. -There is a large paint spill (dark blue) on our back brick patio (that they attempted to scrub off, but couldn’t completely remove. THEY NEVER MENTIONED THIS ACCIDENTAL SPILL TO US). -Because no taping was done, the trim color bleeds into the main color in many spots. -There are small paint drips and stain splatters on our front and back deck. -There is blue paint on the front garage window that was never cleaned off. -Because no taping was done and Brandon sprayed parts of the home, all of the brown flashing ended up with blue paint spray on it. We had to ask to have this cleaned off. Finally, when Brandon texted and told me the home was done and asked for final payment, I had our property manager walk the property before I sent payment. As he checked things out, he called me and explained that not only was the job sloppy, but our hose was left out, there were work supplies still lying in the back yard, and none of the furniture that had been moved was put back. Brandon didn’t likely know any of this because he wasn’t there at the end of the last day and he never did a final walk around before asking for that final payment. I told him I wouldn’t send final payment until the work was complete and the property was cleaned up. I also said that I wanted the invoice adjusted with a deduction of the cost of power washing, since that was never done and he used Cabot stain (which clearly states on their website that the product longevity and quality is dependent upon proper cleaning of all dust and debris from surface being painted). He didn’t want to deduct that charge and claimed that it wasn’t his fault that they couldn’t power wash and that they did the best they could by sweeping (which we know they didn’t actually do). I insisted that he still should deduct the cost of a power wash, since that WAS listed on the invoice. And, that I wouldn’t pay until the site was completely cleaned and their equipment removed from the yard. Brandon did agree to take off $1000 from the invoice (original was $24,000…we paid $23,000), but not before threatening to “place a lien on our home” if we didn’t pay the full amount. Ultimately, it was our choice to hire Brandon. Looking back we should have been more thoughtful about that decision (it hurts every time we look at the house and think of how much money we paid for such a ridiculously sloppy job). I’m writing this review because I truly don’t want anyone else to experience what we did!

Hired in early August to paint a room and bath.
Brandon is nice, but he brought a crew of younger men who seemed untrained.
Areas were not taped off, white paint stain drops left on my carpet, and some areas you can see through-needs more paint. He says he will come back and finish the job himself, as well as caulking to fill trim gaps. I paid him half and withheld the other half. Haven’t heard a word from him in past two weeks. Once work is completed, I’m happy to change my rating/review.

Brandon and his crew were awesome and did a great job.

We hired Brandon to sand and stain our deck. He didn’t tape off anything and sprayed stain ALL over our stucco house, as well as the hot tub cover. Complete disregard of our property.

Brandon was hired to paint the inside of our new house. He showed up late every day with an inexperienced crew & did a terrible job. The 5 day estimate became 8 days. They didn’t tarp the entire floor & would walk across the tarp and floor tracking the paint everywhere. We weren’t all here as we live in TX so we couldn’t monitor everything. When he ran out of the first batch of paint he just ordered more by color but not brand so the walls have 2 different blends/finishes & have to be COMPLETELY repainted. After confronting him about the terrible job & mess, he admitted to needing a more experienced crew & said he would make this right. Stupidly we believed him & paid him $5000 with the remaining to be paid when he fixed the issues & cleaned up. HE NEVER RETURNED. We have striped walls, areas completely missed, floors that are taking hours to get paint out of, doors hinges that need scraping, areas under handles that weren’t painted & paint drips on wood beams & leather chairs. And, we had let him take the furnishings we were donating since he said he needed them. TOTAL SCAMMER who should not be hired!